Web EDI Sales Orders and Order Changes Support

Web EDI Order Fulfillment now includes significant enhancements to how sales orders are generated, tracked, and updated. These updates improve support for complex retail workflows involving multiple stores, PO changes, and changes in what has been acknowledged, shipped or invoiced.

What’s New?

Sales orders now serve as the central source of truth for outbound transactions such as:

Purchase Order Acknowledgments (855)
Advance Ship Notices (856)
Invoices (810)

Instead of relying solely on the latest 850 PO, we consolidate the buyer’s intent across:

The original PO (850)
Subsequent POs
Purchase Order Changes (860) — including item updates, replacements, and cancellations

Each sales order continuously updates to reflect any confirmed changes via PO acknowledgments or new POs, ensuring transactional consistency and accuracy.

Additionally, return transactions are now auto-populated based on tracked quantities in the sales order, closing the loop for end-to-end visibility and management.

How It Works

Each retail order progresses through a series of transactions, each one informing the next. Sales orders now map and track each key phase of the buyer-seller workflow by store. This allows for support of single-store and multi-store (SDQ) scenarios.

Example Workflow:
Buyer sends a PO (850)

Seller responds with a PO Acknowledgment (855)

Seller creates a Ship Notice (856)

Seller issues an Invoice (810)

System populates a Return transaction (RMA or RTV) based on discrepancies or returns

Every transaction updates the sales order’s view of what was ordered, acknowledged, packed, shipped, and invoiced — per store.

How It Affects You

Warnings for Out-of-Sync Transactions

The UI now includes warning banners to prevent you from sending outdated information. If a transaction (like an ASN or Invoice) hasn’t been sent yet and its item details are no longer in sync with the latest Sales Order:

You’ll see a banner warning
You’ll be prompted to recreate the transaction to ensure accuracy before sending

This helps avoid errors and ensures customers receive exactly what they expect.

To read more about how Sales Order and Workflow mapping work read on.