Added

Introducing Audit Log

You can now see a complete, tamper-proof record of every action taken across your Orderful organization — who did what, and when.

What's New

Organization-level activity feed — a chronological log of all user and system actions with timestamps, actor details, the resource impacted, and context links

Powerful search & filters — filter by time range, actor, action type, resource type, and correlation ID to quickly find the events that matter

Immutable records — logs are append-only and tamper-proof, so you can rely on them during audits and incident investigations

Resources and actions available at launch

ResourceActions
TransactionCreated, Validation Status Changed, Delivery Status Changed, Acknowledgment Status Changed, Deleted, Reprocessed, Resent
DeliveryCreated, Sent, Delivered, Failed
AttachmentCreated
Sender AcknowledgmentCreated
Receiver AcknowledgmentCreated

How to Access the Audit Log

Audit Log is available to all roles in Orderful.

From anywhere

  1. Click your avatar in the top right corner
  2. Select Audit Log.

From the Transaction List View

  1. Go to Transactions page from the navigation menu.
  2. Click on the Audit Log icon.
    This opens a modal with the log pre-filtered to the Transaction resource. From there, you can click View Full Audit Log to open it in a new tab with this filter pre-applied and drill down further.

From a specific transaction

  1. Go to Transactions page from the navigation menu.
  2. Open a specific transaction.
  3. Click on the Audit Log icon.
    This opens a modal with the log pre-filtered to that transaction resource and context. From there, you can click View Full Audit Log to open it in a new tab with those filters pre-applied and drill down further.

Read More: Audit Log overview → , Navigating the Audit Log →

The Audit Log is not retroactive. Logs start being recorded from March 24th, 2026 onward. Events that occurred before this date are not captured.

What's Changing: Transaction Audit Trail

New transactions (created after this release) show a new "Audit Log" button on the transaction details page. Pre-release transactions retain the old "Audit Trail" button and the existing audit trail view.

What's Next

Audit Log coverage will expand in the coming weeks.
Coming soon:

  • Audit log on Relationships and Rules
  • Audit log on EDI Jobs