We’re providing additional flexibility so that you can resend outbound Transactions to your partner’s Communication Channels if your partner is part of the Orderful network but does not have an account with Orderful. In these cases the Send button will now be available in both the list view of all of your Transactions and on the details page for a particular Transaction.

Note that resending a Transaction to your partner’s Communication Channel can result in duplicate transactions on your partner’s backend.

Today Orderful is releasing Web EDI Fulfillment. This new feature allows you to view, create, and edit EDI documents from a web-based interface.

Currently the feature is only available to Retail customers trading at least one of the following transaction types:

  • 850 Purchase Order
  • 855 Purchase Order Acknowledgment
  • 810 Invoice

For more information about this new feature and how to use it, see our Web EDI Fulfillment documentation.

Why is this helpful to you?

  • You now have a single interface to see all of your retail orders.
  • You can transition orders through their workflow within Orderful, from receiving a Purchase Order to sending the Invoice.
  • You can make manual edits to what's been shipped and invoiced.
  • You can get paid quicker!

We’re expanding our email notification system for customers in the Retail industry.
You can now subscribe to email notifications to receive an email when:

  • A new Retail Workflow is created, meaning you have a new order to complete.
  • An order change has been received on an existing Retail Workflow, meaning your ongoing order may be impacted by a change requested by the buyer.

You can manage your subscriptions to these notifications from the Notifications page inside your User Settings.

We improved the Order Fulfillment page with quick filters at the top of the page.
The quick filters help you visualize the order fulfillment steps and help you keep track of and manage your orders:

  • Order Acknowledgment: Displays orders with the status “Order Pending” and “Order Acknowledgment”
  • Order Fulfillment: Displays orders with the status “Order Fulfillment”
  • Order Billing: Displays orders with the status “Order Billing”
  • Order Completed: Displays orders with the status “Order Completed” and “Order Canceled”

We’re introducing a new page for retail customers to follow the status of their orders. This new page is available for customers trading 850, 855, 856 or 810 transactions.

The Order Fulfillment page will display the list of retail Workflows and their status for a specific purchase order:

  • Order Pending: Suppliers sent a Purchase Order Acknowledgment, Advance Ship Notice or an Invoice without an order.
  • Order Acknowledgement: Suppliers must acknowledge the original purchase order and send at least one purchase order acknowledgment to complete this step.
  • Order Fulfillment: Suppliers must send at least one advance ship notice to complete this step.
  • Order Billing: Suppliers must send at least one invoice to complete this step.
  • Order Completedor Order Canceled: This is a final status. No more transactions are expected for this workflow.

Order status will be automatically skipped if you don’t trade that document type.

You’ll be able to filter your orders based on the Workflow creation date, your or your partner’s EDI Accounts and purchase order numbers.


Workflows may become stuck in a particular status if you or your Trading Partner doesn’t acknowledge a transaction or if you or your partner don’t send a document even though you have a relationship for that transaction type. In this case you should just manually move to the next status or remove relationships you don’t intend to trade documents for.

By clicking on a specific order from the Order Fulfillment page, you’ll access a new Workflow Overview page where you’ll see the transactions assigned to each Workflow status.

Suppliers can manually skip a status or cancel an order from that page.

Coming soon: Suppliers will soon be able to manually create a transaction from the Workflow Overview page. These transactions will be auto-mapped with data from the original purchase order and suppliers will be able to manually review and enter missing information on the new transaction.