Unprocessed transactions

Unprocessed transactions are transactions sent to Orderful that can’t be created in Orderful.

Reasons for unprocessed transactions

There are several reasons why a transaction can’t be created in Orderful:

  • The sender doesn’t exist in Orderful.
  • The receiver doesn’t exist in Orderful.
  • The Trading Partnership doesn’t exist in Orderful.
  • The RelationshipRelationship - A Relationship is a directional EDI data connection between two EDI Accounts in Orderful. Each Relationship is either “inbound” or “outbound” and is for a particular document type (for example an 850 Purchase Order). doesn’t exist in Orderful.
  • The Relationship is being set up. See Relationship statuses for more information.
  • Live transactions are being sent to a Relationship that is still in the "Complete Testing" status. See Relationship statuses for more information.
  • The transaction sent doesn’t respect the Orderful JSON schema.
  • The transaction sent doesn’t respect the ANSI X12 schema.
  • The transaction sent doesn’t respect the data format and version configured on the Relationship.

If you have opted to receive email notifications for unprocessed transactions on your Notifications settings page, the notification email will contain further information about how to resolve the error.


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