Grant Orderful Access

To enable Orderful to support your integration, we'll need access to your NetSuite environment. This guide walks you through creating a dedicated access user for our team.

Overview

We ask that you create a single shared "Orderful Access" user in your NetSuite account. This allows our team to assist with integration setup, troubleshooting, and ongoing support. If you have both sandbox and production environments, please use the same user credentials for both.

Step 1: Locate Your NetSuite Account ID

You'll need your NetSuite account ID to create the access user.

1. Log in to NetSuite
2. Look at the URL in your browser—the account ID appears in the address (e.g., 5377558)
3. Note this ID for the next step

Step 2: Create the Orderful Access User

In your NetSuite environment (we recommend starting with sandbox if available):

1. Navigate to Lists → Employees → Employees → New
2. Enter the following details:
   • First Name: Orderful
   • Last Name: Access
   • Subsidiary: Select your top-level subsidiary (if required)
   • Default Currency: As required by your account
3. Check the Give Access box
4. Under Roles, add: Administrator
5. For Email, use this format:
   • [email protected]
   • Example: [email protected]
6. Check the "Send Access Notification Email" Checkbox

Step 3: Share Credentials with Orderful

Once you've created the user, securely share the following with your Orderful contact:

• NetSuite login URL
• Username (the email address you created)
• Temporary Password (if created)
• Account ID