Partnerships

The Partnership View provides customers with a single view of all their partnerships in one place and clarity into “what’s my next task?”.

Some salient points

  • Granularity: you can see what your next task is at the partnership level and at the relationship level
  • Clarity: 4 progress states for any partnership (Setup, Testing, Go Live and Live) so it is clear where you are in your journey with a trading partner.
  • Waiting: standardized reasons for who and what is blocking the relationship from progressing

Who is it for?

  • Customers (EDI admins / project leads): can view progress, see next actions, understand blocks, and drill into transaction-type details via relationship view
  • Orderful Onboarding team: all of the above plus the ability to mark/unmark waiting where enabled

What’s Next