Example Prompts
Ready-to-use requests for your Orderful agent, grouped by task. Copy one, swap in your details, and send.
Beta: invite onlyThe Shared Slack Agent is a beta feature, available only to customers Orderful has invited. What it can do and how it works may change as we improve it, and it may occasionally be slow or unavailable. To ask about access or share feedback, contact your Orderful representative.
Copy any of these into your shared channel, replace the details in square brackets, and use your own agent's name instead of @Acme Agent.
Get your bearings
@Acme Agent give me an overview of our Orderful account.@Acme Agent what's our ISA ID, and is it the same for test and live?@Acme Agent which trading partners do we have, and what stage is each one in?@Acme Agent what can you help me with?
Check on transactions
@Acme Agent did we receive any purchase orders from [partner] today?@Acme Agent what's the status of PO [number]?@Acme Agent has our invoice for PO [number] been delivered to [partner]?@Acme Agent list the documents we sent to [partner] this week that failed.
Fix errors
@Acme Agent why was our invoice for PO [number] rejected? Tell me which fields to fix.@Acme Agent what does this error mean: "[paste the error text]"?@Acme Agent what does the [segment, for example N1 or REF] segment mean in a [document type]?@Acme Agent would this ship notice pass [partner]'s rules? [paste the details]
Share a file
Post the file in the thread first, then mention the agent:
@Acme Agent here's a screenshot of the error in our system. What's causing it?@Acme Agent this is [partner]'s spec PDF. What do they require on invoices that we're not doing yet?@Acme Agent can you check this EDI file and tell me what's wrong with it?
Onboarding and testing
@Acme Agent where are we with [partner]? What's done, what's next, and what's waiting on us?@Acme Agent which testing steps are left for [partner]?@Acme Agent which documents do we exchange with [partner], and what are their rules for invoices?@Acme Agent link test transaction [number] to the invoice step in our [partner] testing checklist.
Find and connect with partners
@Acme Agent is [company] on Orderful? What's their ISA ID?@Acme Agent what does [partner] require for ship notices?@Acme Agent does [partner] have different programs, like dropship and wholesale?@Acme Agent send a trade request to [partner] for purchase orders, acknowledgments, ship notices, and invoices. Their EDI contact is [email] and we're aiming to go live on [date].@Acme Agent do we have any trade requests waiting for us?@Acme Agent accept the trade request from [partner].
Make changes (you'll be asked to confirm)
@Acme Agent create a test invoice from PO [number] for [partner].@Acme Agent resend our ship notice for PO [number] to [partner]. It failed yesterday.@Acme Agent invite [name, email] to our Orderful account.@Acme Agent [partner] changed their ship notice requirements to [describe the change]. Can you get our setup updated?@Acme Agent what's the status of the mapping request you opened for us?
Follow-ups in a thread
Reply in the same thread, and mention the agent each time:
@Acme Agent can you check the same thing for [another partner]?@Acme Agent explain that last error in simpler terms.@Acme Agent confirm(to approve a proposal; see Approve Changes)
Requests the agent will decline
The agent declines these politely and suggests what it can do instead:
@Acme Agent how many customers does Orderful have?It doesn't share numbers about Orderful's network.@Acme Agent who else trades with [partner] on Orderful?It doesn't share other companies' information.@Acme Agent move [partner] to live.Going live is handled by your Orderful team.@Acme Agent what will our invoice be this month?Billing questions go to your Orderful contact.
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